Insurance management software for insurers, brokers and agents in Cameroon

Cameroon is a member state of the CIMA (Conférence Interafricaine des Marchés d’Assurances), whose common insurance code governs insurers and intermediaries across the CEMAC countries and much of francophone West Africa. Within that framework, the link between premium payment and cover, the role of each intermediary and the reporting expected by supervisors all depend on clean, consistent records. Motor third-party liability insurance is compulsory, so motor policies and certificates are issued in large volumes, often by agents far from head office.

Our software does not interpret the code for you; your compliance team does. It keeps every policy, payment, claim and commission in one place so that the rules you apply can be shown, checked and reported. Insurers keep their accounts under the CIMA accounting rules, while brokerage firms generally keep SYSCOHADA books; the software exports to whichever framework your finance team uses.

Many policyholders, from individuals and small businesses to motorcycle-taxi owners, now prefer to pay by MTN MoMo or Orange Money, sometimes in instalments. Our Mobile Money integration matches each payment to its policy and removes the cash that used to sit in agency drawers. Agents and brokers in Douala, Yaoundé, Bafoussam or Garoua work from a web portal or an Android app, offline when the network drops, and claims adjusters attach photos and reports from the accident scene or the garage.

Insurance products differ from one company to the next, so we configure rather than impose. We start from your product sheets, commission agreements and claims procedures, then build on Opes ERP, our accounting and payroll modules and our Mobile Money connectors. Policyholder data is sensitive, so access is role-based and logged, and our cybersecurity team reviews the setup before go-live. Microfinance institutions that distribute insurance can connect it to our microfinance software.