Business, accounting and compliance

CRM and van sales software for distributors in Cameroon

Opesware builds CRM and route-to-market software for FMCG distributors, wholesalers and manufacturers in Cameroon: field reps take orders and payments on Android phones, van stock is reconciled every evening, and management sees every outlet, route and franc collected.

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In short

The best distribution software in Cameroon gives every field rep an offline Android app for orders, van sales and collections, reconciles each van’s stock and cash daily, enforces credit limits per outlet and records MTN MoMo and Orange Money payments to the company account. Opesware builds this in Douala on its Supply Chain suite and Opes ERP, with route plans, outlet history and bilingual screens.

What you get

Outlet register and CRM

Every boutique, kiosk, bar and wholesaler on your routes, with location, contact, category, credit limit and full order and payment history.

Android app for field reps

Orders, van sales, returns and collections recorded on the phone, offline where there is no network, and synchronised when the rep is back in coverage.

Van stock and daily settlement

Each van is a mobile depot: loaded in the morning, sales deducted on the road, and stock and cash checked with the supervisor every evening.

Routes and visit plans

Routes by day and area, planned visits against actual check-ins, and outlets not visited for too long flagged to the supervisor.

Credit control and collections

Credit limits per outlet, overdue balances shown before the rep sells again, and a receipt printed or sent for every payment.

Mobile Money to the company

MTN MoMo and Orange Money payments to your merchant account recorded against the outlet, so money does not pass through a rep’s personal phone.

How route-to-market works in Cameroon, and where it leaks

Drinks, food, cosmetics and household products reach Cameroonian consumers through thousands of small outlets: neighbourhood boutiques, kiosks, bars and the wholesalers of markets such as Mboppi in Douala or Mokolo in Yaoundé. Distributors serve them by pre-selling (a rep takes the order, a truck delivers later), by van sales (the rep sells and delivers from the vehicle the same day), or both.

The losses are familiar: paper orders that never reach the depot, vans that return with less stock or less cash than expected, credit given to outlets that already owe, returns and empty crates nobody counts, and payments sent to a rep’s personal Mobile Money number. Software built for this trade closes each gap with a record made on the spot, by the person responsible.

What we build for distributors, on our Supply Chain suite and Opes ERP

  • Field app: an Android app for reps and drivers, built by our mobile app team for offline use on affordable phones.
  • Depot and van stock: loading, transfers and returns handled by our stock management software, with each van as a mobile depot.
  • Back office: orders, invoices and receivables through the invoicing module of Opes ERP, posting to SYSCOHADA accounts.
  • Payments: collection to your company’s MTN MoMo and Orange Money merchant accounts through our Mobile Money integration.
  • Deliveries: trucks and drivers followed with our fleet management software.

Distribution software for routes across Cameroon and CEMAC

Many distributors run depots in Douala and Yaoundé and reach secondary towns such as Bafoussam, Bamenda or Garoua through sub-distributors. The system can give sub-distributors their own access, so you see what is sold on to outlets and not only what left your warehouse. Screens and receipts work in French and English, which matters for teams covering both the francophone regions and the North-West and South-West. Describe how your routes work through the quote form and we will map one with you.

How to choose the right crm, sales & distribution software

  1. Can reps take orders, sell and collect offline, then synchronise without duplicates?
  2. Is each van’s stock and cash reconciled every evening against what was sold?
  3. Does the app warn or block a sale to an outlet above its credit limit?
  4. Are returns and empty crates or bottles counted as carefully as sales?
  5. Do Mobile Money payments go to the company’s merchant account rather than a rep’s phone?
  6. Can supervisors compare planned visits with actual check-ins on each route?

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Frequently asked questions

What is the best CRM for distributors in Cameroon?

A CRM built for route-to-market rather than just contacts: outlet history, offline Android orders, van stock reconciled daily, credit limits and Mobile Money collection. Opesware builds this in Douala on its Supply Chain suite and Opes ERP, configured to your routes, products and price lists.

What is van sales software?

Van sales software lets a rep sell and deliver directly from a vehicle. The van is loaded in the morning as a mobile depot, each sale and collection is recorded on a phone, and in the evening the remaining stock and cash are checked against the day’s sales.

Does the sales app work without network?

Yes. It is built offline-first: outlets, prices and the van’s stock are on the phone, orders and receipts are saved locally, and everything synchronises once the rep is back in coverage, which matters on rural routes.

Can outlets pay with MTN MoMo or Orange Money?

Yes. Outlets pay to your company’s merchant accounts and each payment is matched to the outlet and invoice. If you want the app to send payment requests automatically, we integrate with the operators or an aggregator under your own merchant agreement.

How much does distribution software cost in Cameroon?

It depends on the number of reps and vans, depots, whether you need pre-selling, van sales or both, sub-distributor access, Mobile Money integration, phones and printers, and support. We quote in FCFA after mapping one of your routes with you. Request a quote.

Available across Cameroon and CEMAC

Business, accounting and compliance

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