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Hotels & Meublés

Opes Stay

Reservations, housekeeping and billing for hotels, guest houses and meublés

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Most guest houses in Douala are still run from a hardback register. It works until two people arrive holding a reservation for the same room, or until the owner tries to work out which of eleven meublés actually turned a profit last month.

Opes Stay is a property management system sized for the way accommodation actually works here: a mix of nightly guests, monthly tenants in meublés, walk-ins paying cash, and corporate accounts settled at month end.

What Opes Stay does

Live availability grid

Every room, every night, on one screen. Drag a booking to move it, and the system blocks the dates the instant a reservation is confirmed.

Housekeeping board

Rooms flip to dirty on checkout and clean on inspection. Reception can only assign a room the housekeeper has released.

Folio billing

Room, restaurant, laundry and bar charges accumulate on one guest folio, split between the guest and a corporate account where needed.

Meublé and long-stay mode

Furnished apartments billed monthly, with rent due dates, deposits and utility recharges, alongside nightly rooms in the same system.

Mobile Money and cards

Deposits and settlements over MTN MoMo and Orange Money, recorded against the folio so the night audit balances.

Occupancy and ADR

Occupancy rate, average daily rate and revenue per available room, by property and by month, without a spreadsheet.

Who it is for

Hotels, guest houses, auberges, furnished apartments and meublés, lodges and short-let operators managing one property or a portfolio across Cameroon.

How it works

1

Reservation taken

Walk-in, phone, WhatsApp or online. The grid shows what is genuinely free, and the room is blocked as soon as it is confirmed.

2

Guest checks in

Identity details captured once, deposit taken, key issued. The room moves to occupied and the folio opens.

3

Charges accumulate

Restaurant, bar, laundry and late checkout post to the folio through the stay, each with the time and the staff member who raised it.

4

Checkout and settlement

The folio totals, the guest settles by cash, MoMo or card, and the room drops into the housekeeping queue as dirty.

5

Night audit

The day closes: occupancy, revenue by category, outstanding corporate balances and the tourist tax due are all produced automatically.

Common questions

Does it handle both nightly rooms and monthly meublés?

Yes, in the same system. Nightly rooms bill per night with a folio; meublés bill monthly with rent due dates, deposits and utility recharges. One dashboard covers both.

Can I connect it to Booking.com or Airbnb?

Yes. We can synchronise availability with the channels you already use so a booking taken online closes the same night in your grid, preventing the double-booking that costs you a guest.

What about the tourist tax?

The taxe de séjour is calculated per guest night at the rate your commune applies, and the return is produced as a report you can file rather than a figure you have to reconstruct.

Can staff be limited to what they need?

Yes. A receptionist takes bookings and payments, a housekeeper only sees the room board, and only a manager can void a charge or apply a discount. Every override is logged.

Related software

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See Opes Stay with your own numbers

We will set it against your own workflow rather than a generic demonstration. Tell us how you operate and we will tailor it.

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