File tracking, duty costing and client billing for customs clearing agents
Request a demonstrationA clearing agent at the Port of Douala is judged on two things: how fast a container leaves the port, and whether the invoice at the end matches what the client was told. Both fail for the same reason, which is that the file lives in three people's heads and a paper folder.
Opes Clear turns each consignment into a tracked file. Every document, every duty payment, every disbursement and every day of demurrage attaches to it, so the client gets a status answer in seconds and an invoice that reconciles line by line.
Bill of lading, invoice, packing list, declaration and delivery order held on one file with a status the whole office can see.
Customs duty, port charges, handling and transport recorded as they are paid, each against the file and the receipt.
Free days counted from arrival, with alerts before charges begin. Demurrage becomes something you prevent rather than explain.
The invoice separates disbursements paid on the client's behalf from your own agency fee, so nothing looks like a hidden mark-up.
Trucking assignment, delivery notes and proof of delivery captured against the file to close the chain.
Days from arrival to release, by client and by cargo type, so bottlenecks are identified and quoted lead times are honest.
Customs clearing and forwarding agents, transit companies, freight forwarders, importers with in-house clearing desks and haulage operators serving the Port of Douala and Kribi.
Consignment registered from the bill of lading: client, vessel, container, cargo, expected arrival and agreed scope of work.
Invoice, packing list, certificates and permits attached. Missing documents are flagged before they hold up the declaration.
The customs declaration is lodged and duty and port charges are recorded against the file as each payment is made.
Release obtained, haulage assigned, delivery note issued and proof of delivery captured on collection.
The invoice presents disbursements and agency fee separately, reconciled against receipts, and the file closes with its full history.
No. You continue to lodge declarations through the official system. Opes Clear is your commercial and operational record around it: file status, costs, disbursements, deadlines and client billing.
Yes. Clients can be given a read-only view of their consignments, which removes most of the phone calls a clearing office fields in a day.
Free days are counted from arrival and alerts fire before charges start. Most demurrage is caused by a document arriving late, and the file shows you exactly which one is missing.
Yes, and it keeps them separate from your fee on the invoice. Each disbursement carries its receipt, so a client querying a charge is answered with a document rather than an explanation.
We will set it against your own workflow rather than a generic demonstration. Tell us how you operate and we will tailor it.
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