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Hardware Retail

Opes Quincaillerie

Mixed-unit stock, customer credit and site deliveries for hardware stores

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A quincaillerie has two problems no ordinary retail system handles. Stock is sold in units that do not match how it is bought — a bar of iron, a metre of cable, half a bag of cement — and half the customers are contractors buying on credit that nobody formally approved.

Opes Quincaillerie is built for both. Items carry a purchase unit and a sale unit with a conversion between them, and every credit customer has a limit, a balance and an ageing that is enforced at the counter rather than discovered at month end.

What Opes Quincaillerie does

Mixed units of measure

Buy by the tonne, sell by the bag; buy the roll, sell the metre. Conversion is defined once and applied at every sale.

Customer credit control

Each contractor account carries a limit and a balance. Over-limit sales require authorisation and are logged with a name.

Ageing and collections

Debt aged at thirty, sixty and ninety days, with statements and reminders, so credit becomes a managed line rather than a hope.

Site deliveries

Delivery notes to a construction site, signed on receipt, so a disputed delivery is settled with a signature rather than a memory.

True margin per line

Cost tracked at the purchase unit and margin calculated at the sale unit, which is where hardware retail usually loses money silently.

Reorder by movement

Reorder points based on actual movement per item, so fast lines never run dry and slow stock stops being reordered from habit.

Who it is for

Quincailleries and hardware stores, building materials depots, cement and steel merchants, electrical and plumbing suppliers, and paint and tool retailers across Cameroon.

How it works

1

Stock received

Goods received against a purchase order at the purchase unit, with the supplier cost recorded and the sale unit conversion applied.

2

Sale rung

Counter staff sell in the customer's unit. Cash, Mobile Money or on account, with the credit limit checked before the sale completes.

3

Credit managed

Account sales post to the customer balance. Statements go out on a cycle and overdue accounts are flagged at the counter automatically.

4

Delivery made

Site deliveries leave with a delivery note, signed on arrival, and the signed note is held against the sale.

5

Position reviewed

Margin per line, debtor ageing, stock turn and dead stock reviewed so buying and credit decisions follow the numbers.

Common questions

Can it handle selling cement by the bag but buying by the tonne?

Yes. Each item has a purchase unit, a sale unit and a conversion between them, so stock, cost and margin remain correct no matter which unit a transaction uses.

How does the credit limit actually work?

The limit is checked when the sale is rung. A sale that would exceed it cannot complete without a supervisor authorisation, which is recorded with the reason and the name.

Does it work offline?

Yes. The counter continues to sell during a power or internet interruption and syncs afterwards, which matters in a trade where a queue does not wait.

Can I see which customers owe me most?

Yes. Debtor ageing lists every account by amount and by how overdue it is, with statements you can send directly, so collection is a routine rather than a crisis.

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See Opes Quincaillerie with your own numbers

We will set it against your own workflow rather than a generic demonstration. Tell us how you operate and we will tailor it.

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